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Paying subscriptions and other charges

8.03 If subscriptions and other charges are not paid

If you or your group sponsor do not pay subscriptions and other charges in full by the date they are due, you and your dependants’ membership may be suspended and claims submitted whilst there are subscriptions and charges due will not be paid. Memberships may also be lapsed.

You and your dependants’ membership may also be suspended if you do not settle in full any annual deductible payable by you for a claim.

Claims submitted whilst repayment of an annual deductible is due will not be paid.

Talk to us about your options


Call us today on: 21 342 342

We are here for you Monday to Friday 8am to 5pm.

Get in touch via email

Contact our client assistance team with your query or request a callback from one of our health insurance specialists.

LifeStar Health Limited acts as an insurance agent for Bupa Global Designated Activity Company (Bupa Global DAC), which has passported its services through the European Passport Rights for Insurance and Reinsurance Undertakings. LifeStar Health Limited is enrolledid as an insurance agent under the Insurance Distribution Act, Cap 487 of the Laws of Malta and is regulated by the Malta Financial Services Authority of Notabile Road, Attard BKR 3000, Malta and subject to limited regulation by the Central Bank of Ireland.


© 2020 Bupa Malta / LifeStar Health Limited