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5.03 Length of stay (in-patient treatment)

Your pre-authorisation will specify an approved length of stay for in-patient treatment. This is the number of days in hospital that we will cover you for.

If your treatment will take longer than this approved length of stay, then you or your consultant must contact us for an extension to the pre-authorisation.

Of course we understand that there are times when you cannot get your treatment pre-authorised, such as in an emergency. If you are taken to hospital in an emergency, it is important that you arrange for the hospital to contact us within 48 hours of your admission.

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Contact our client assistance team with your query or request a callback from one of our health insurance specialists.

LifeStar Health Limited acts as an insurance agent for Bupa Global Designated Activity Company (Bupa Global DAC), which has passported its services through the European Passport Rights for Insurance and Reinsurance Undertakings. LifeStar Health Limited is enrolledid as an insurance agent under the Insurance Distribution Act, Cap 487 of the Laws of Malta and is regulated by the Malta Financial Services Authority of Notabile Road, Attard BKR 3000, Malta and subject to limited regulation by the Central Bank of Ireland.


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