Deprecated: Function create_function() is deprecated in /home/customer/www/ on line 139
What is Covered?

2.02 Reasonable and customary charges

We will pay for reasonable and customary costs. This means that the costs charged by your treatment provider should not be more than they would normally charge and be representative of charges by other treatment providers in the same country.

We reimburse surgeons, physicians and anaesthetists the amounts usually charged for treatment in Malta or in line with Bupa’s equivalent schedules in the country of treatment and / or reasonable and customary charges whichever is the lower. These fees are available on our website Charges in excess of published guidelines or reasonable and customary costs may not be paid.

Talk to us about your options


Call us today on: 21 342 342

We are here for you Monday to Friday 8am to 5pm.

Get in touch via email

Contact our client assistance team with your query or request a callback from one of our health insurance specialists.

LifeStar Health Limited acts as an insurance agent for Bupa Global Designated Activity Company (Bupa Global DAC), which has passported its services through the European Passport Rights for Insurance and Reinsurance Undertakings. LifeStar Health Limited is enrolledid as an insurance agent under the Insurance Distribution Act, Cap 487 of the Laws of Malta and is regulated by the Malta Financial Services Authority of Notabile Road, Attard BKR 3000, Malta and subject to limited regulation by the Central Bank of Ireland.


© 2020 Bupa Malta / LifeStar Health Limited